Das Tejinder Singh - UI/UX Designer

Project Details

Tool:

Figma

Heuristic Evauation of Airtel Thanks App

What is Heuristic Evaluations?

Heuristic Evaluations is a usability inspection method where experts assess a user interface against established principles (heuristics) to identify usability problems, such as confusing navigation or unclear instructions, aiming to improve the user experience.

As a UI/UX Designer, I recently conducted a Heuristic Evaluation of the Airtel Thanks App to analyze its usability and overall user experience. During my review, I identified 10 key usability issues that could impact user satisfaction and engagement.

The Airtel Thanks App is a great platform, but these refinements can make the user experience much smoother.

I have also documented this Heuristic Evaluation as a case study in my UI/UX portfolio.

What do you think?

Have you faced similar issues while using the Airtel Thanks App?

I’d love to hear feedback from my network as well.

Have you faced similar issues while using the Airtel Thanks App?

I’d love to hear feedback from my network as well.

Have you faced similar issues while using the Airtel Thanks App?

I’d love to hear feedback from my network as well.

Project Details

Heuristic Evauation of Airtel Thanks App

What is Heuristic Evaluations?

Heuristic Evaluations is a usability inspection method where experts assess a user interface against established principles (heuristics) to identify usability problems, such as confusing navigation or unclear instructions, aiming to improve the user experience.

Let's create something amazing & extraordinary together.

Let's create something amazing & extraordinary together.

Let's create something amazing & extraordinary together.